Computer Telephony

IVR Interactive Voice Response, Call Center and CTI Solutions

PRECITEL develops customer-specific IVR applications. Proposals by PRECITEL include analysis of customer needs, a detailed description of the proposed solution, and the fixed price offer for the turnkey system. The quality level matches the standards of Swiss Banks with the catch-phrase of PRECITEL : "Hear the Difference".

IVR Systems by PRECITEL include all state-of-the-art functionalities desired by the client, including fax-on-demand, speech recognition, Text-to-Speech, call center integration, Internet, etc. The applications run on industrial PC platforms under Microsoft Operating System. Integration with the IT environment of the customer is included. Customers appreciate the quality of service and comfort of turnkey solutions by PRECITEL, and end-users enjoy the attractive and well balanced scenarios by PRECITEL.

Voice Verification, Speaker Verification

Together with leading providers of the underlying technology, PRECITEL proposes Speaker Verification solutions for Call Centers, Password Reset, as well as Phonebanking applications.

References:

Precitel has installed over 20 Phonebanking and Call Center systems for the Banking Industry.
Example in English: Please call 0848 888 666 (within Switzerland).

info@precitel.com

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